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English; French; German; Dutch; Portuguese; Spanish ; Italian; To filter reviews, Sign In or Register. In total, four (4) parts were damaged/defective and a small bag/case of hardware tools (i.e. Amazing! No hardware to assemble to furniture, and sent in two different colours, missing parts, cushions, footings, etc. It looked like the cloth material had been stretched too tightly. © 2020 Trustpilot, Inc. All rights reserved. Do you agree with Aosom UK | Online Store's TrustScore? Get the inside scoop and find out what it's really like from people who've actually worked there. What are the Best Places to Work in 2020? The following Monday, I received ONLY the hardware (i.e. Wayne Li. It's not normal.15. It came unassembled, in a box that did not look new. In any case, Aosom has refused to refund my money. Your experience matters. CDN$ 39.99 CDN$ 39. Find another company. Again, my reaction was... wow.16. for the courier service promptly. What's New at Glassdoor. Canada Drives reported this review for breaching of Trustpilot guidelines. I can't tell you how angry I am being ripped off by Aosom in this way. Ordered a trampoline and only the net came. He agreed with my suggestion of going ahead with the return & refund and asking Aosom to acknowledge my request of trying to order this product again from them next spring or summer - provided that they give me the opportunity to buy something of the same quality & value WITH the same discount and a small ("We're sorry for the huge inconvenience.") Useful. Customer service is terrible and they charge a 20% restocking fee !!!! Warning: Most of the positive reviews here are not the real buyers! In the end, Aosom gave up on trying to find a solution. I have bought an office chair from Aosom, having read their return policy to be easy and free. Do you agree with Aosom USA's TrustScore? No, thanks. Wow. Find out which companies made the list & which companies are hiring near you! I recently had questions about a potential purchase (offset umbrella) & needed to alter a delivery date and Adelina was excellent in getting me answers in a timely fashion and making sure my delivery request was followed. She only replied "I don't have an accent"! It comes disassembled in five pieces. Awful product! Try ... Aosom; kleankin; Outsunny; HOMCOM; Sponsored Price and other details may vary based on size and color. Ordered Tuesday delivered Thursday assembled in 2hrs. I give zero if I could. Sort. Amazon asked me to keep them posted on further developments.Amazon reassured me that I did everything correctly and reacted patiently and professionally. I ordered a double glider rocker. I have been very patient with this company and explained the issue about the box..Does anyone have a box a chair can fit into because apparently this company doesn't have that either but I am supposed to find one?Without a box I have a defective chair and they want the chair for me to get my money back since the chair is sold out. Buy furniture online for home, office & garden; online shop beauty & sports gears, pet supplies, tools, toys & baby products. Thank goodness I bought this through Amazon (Fulfilled by) because Amazon took care of me. However, I did not contract with UPS to deliver the awning - that was Aosom's choice, not mine. This company fooled us by offering to deliver our order in 2-5 days. I also told Amazon (and Aosom) that I would be okay with the very long wait as long as they provided me with some sort of compensation and updates on when the parts should arrive.13. How many stars would you give Aosom CA? Good luck ordering from this company, useless. One person answered. Aosom ranks 707 of 3077 in E-commerce category. No help at all from customer service. So, Amazon contacted Aosom and demanded for immediate action to send me the spare parts and receive some form of fair compensation from Aosom for the long delay. 10 Canadian Best Places to Work Hiring Now! So, in the end, if I re-order next season, I will NOT get the same quality & value furniture at a 56% discount (the case for my present order), but only a 5% discount on future purchases. They were easy to put together and great quality. They will take your money and walk away. They took my money, but the awning never arrived. My advice to anyone reading this: stay away from Aosom Canada. Aosom Reviews - 47 Reviews of Aosom.com | Sitejabber. Better to buy from Amazon Instead. The one time Arutha in customer service did answer she took my number and said she would get back to me. 119 people have already reviewed Aosom USA. I probably would have received the new set faster than waiting for my spare parts.12. Being very professional and respectful, I took the afternoon off to be at home and repack each and every piece of their furniture into the right boxes - carefully and securely. Wasted time and energy and anger. So I returned the item but they never sent the new item. In short I ordered an item which when arrived had a missing part and creates a lot more noise than I expected. Aosom Logo "Easy job, severely understaffed." It doesn't work so she wanted to return it. I contacted Amazon and had a conference call with Aosom about this problem. HOMCOM Bamboo Bathtub Caddy Shower Bath Shelf Expandable Tray Holder Soap Book Rack Wine Organizer. My friend ordered a puppy playpen. Once Upon A Time In... Montreal.I got stuck with a very unpleasant experience with Aosom customer service, unfortunately. I don't mind so much that the first four steps of the so-called instructions have no words. I don't mind so much that they sent me a returned item. July 10, 2018. They just get the money and now it is your problem to get the correct item. Average rating based on 343 reviews. Asked to review product and service but… Asked to review product and service but product not received yet This was to be dispatched last Monday. Then, about a day later, I received an email from another Aosom representative stating that it would take up to 15 business days (15 business days = 3 weeks) to get the missing parts. We were happy with it until it came apart at the seams on one of the arms. They send an used item instead of new one to me. Customer service agent, Aruntha, said that she would try to ship everything the following day (Friday) or by the next week (Wednesday) at the latest. Its stock covers everything you need to have a good time, from outdoor fitness and biking equipment, to pet products, products for your garden and home, fitness products, massage products, and a great deal more. Aosom has quality products at awesome prices and free shipping. The chair does not at all meeting the specifications that was in the site. Great service. FREE Shipping by Amazon. 1 Rating. Read about their experiences and share your own! Account & Lists Account Returns & Orders. I have now spent $360 and have no patio awning. So I boxed it up and returned it. Very annoying as I thought there would be support instead of just return and replace. Aosom Canada ranks 831 of 3013 in E-commerce category. Read 1 more review about Aosom UK | Online Store Only the latest review will count in the company's TrustScore Theresa Knight 4 reviews. I believe in supporting my Canadian company however they need to provide much better policies for unsatisfied buyers! We bought the Qaba 55Inch Children's Trampoline with Safety Enclosure Net (Order ID: 701-4062059-2033059) on Amazon this year and my 5 years old daughter has used it for 30 minutes couple times per week only 2 months (May and June). I am positive the recent item was used and not damaged during shipping.I will never purchase from them again. Perches and surfaces are about 6-12”Company offered a refund minus shipping and 20% restocking fee..so I’d end up with about $24 from $77.Rip off company. I haven't ordered anything else yet but will definitely be a return customer ! Aosom.com ranks 347th among Home Decor sites. not even a one star , product poor quality , customer service ignoring emails . She was not at all interested in helping me. 78 % Approve of CEO. Security Checkout. I asked her to just say a few words then I would repeat them back to her. They looked old and were quite beaten up.3. Emailed to have it cancelled because I changed my mind. A lot earlier than I thought. No customer service available on a Saturday the before Christmas! I could only look at it - not try it.The customer service department at Aosom needs an overhaul - and that's why it receives a 1-star rating. I opened the boxes. Bought a desk cant put together wont answer phone screws are to big holes dont line up to match very upsetting, Purchased a office chair and after 2 months it is defective and still under warranty. They appear to conveniently ignore specific requests. Coincidentally, as soon as I finished repacking everything, I received an email from Aruntha. Scarborough, ON (3) Toronto, ON (3) Companies > Aosom > Employee reviews . Overview Aosom.com has a consumer rating of 1.88 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. They didn't even want to try to send the parts... and surely DID NOT want to offer even $0.01 of a refund on my order since they never addressed the issue.14. 81 % Approve of CEO. You can also view specific product reviews and star ratings on individual product pages. First was told that I'd be getting a refund because the item wasn't in stock, and that was to go back on the credit card. Good service. Their policy is "no returns of anything after you have opened the box". Maybe a product could be stolen from a porch but an awning is rather large and not likely to be readily stolen. 3.1 ★ ★ ★ ★ ★ 28 % Recommend to a Friend. However I decided to perches my manual treadmill. No refund and no assistance. Hello, Sign in . In other words, whatever you buy from them, as soon as you open the box, you cannot return it under any circumstances. Your trust is our top concern, so companies can't alter or remove reviews. Up to this point, the Amazon representatives were not very impressed with Aosom.11. Here is a selection of reviews from our happy customers. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Greenhouse Scooter Chicken coop OUTSUNNY Rabbit hutch. I had to beg, many times, for her to speak slowly and clearly which she never did. See all questions and answers. I am pleased with the service at Aosom.ca. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Aosom UK | Online Store Reviews 2,542 • Great . Used it for the first time and iam really satisfied. Aosom completely ignored the requests from Amazon and Aosom decided to opt for a return & refund. Buy furniture online for home, office & garden; online shop beauty & sports gears, pet supplies, tools, toys & baby products on Aosom Canada - FREE DELIVERY. What can we do now?Companies like this one should go bankrupt. At this point, I said, "I'm done with it." I have left a second email. Get it by Monday, Dec 7. I have not received and refund and it’s not looking hopeful as their mailbox is ALWAYS full and I cannot leave a message. Canada - All Cities - Ontario - Toronto, ON Area; United States - All Cities - Oregon - Portland, OR, US Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. I bought the E-Scooter from Amazon.ca and after 1 week of use it went dead, the motor works and the battery takes the charge the culprit I am very sure of is the controller so I called AOSOM Canada and ask if I could test the controller but . - Toronto, ON, Canada Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. Huh? Ordered a product. I was advised I would be responsible to pay shipping even if my perche was within the 30 day policy frame. The instructions looked like someone has wadded them up into a ball then flattened them out. Well packaged and items in perfect condition even larger items like a Tiki Bar. Praesent nec erat convallis Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aosom is awesome. My friend ordered a puppy playpen. It’s supposed to be here for Christmas. Consumers complaining about Aosom.com most frequently mention customer service, poor quality and rabbit hutch problems. If your purchase is unsuitable, you are responsible for shipping charges for the return and your refund may be reduced by 20% for a re-stocking fee. Wayne Li. Aosom Canada. Even though it was less than 3 months from the time it was delivered to us they wouldn't exchange it. Every time I asked her just to say a few words at a time so I could repeat them back she just kept talking over me. Get answers to this and more by reading honest reviews of Aosom Canada Inc. on US-Reviews from real customers using Aosom Canada Inc. products. It only took about 30 minutes to get the trailer assembled and ready for the trails. | Read 61-80 Reviews out of 63 Search. We would never buy from aosom again. Jason Kynge 1 review. 7 Ratings. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping!My friend ordered a puppy playpen. You are to blame if they ship you a defective product. Aosom Reviews by Job Title. Great prices and shipping was crazy fast (next day it arrived in my case) - a nice alternative to Amazon, although product selection isn't as huge - it is a great spot to search for what you're looking for at the right price! Couldn't be happier. At this point, we (Amazon and I) had asked Aosom to provide an update on both requests more than three (3) times over quite a number of days. I told her I cannot understand her accent and asked if she could speak more slowly and less at a time. 0 % Approve of CEO. Thank you, Amazon.18. Share. Poor quality products and bad customer service. Wow.9. Now I must pay to send it back and incur a 20 restocking fee.They don't answer their phone and they don't return calls.Terrible business taking advantage of people during the pandemic. Product falsely advertised.Ordered cat tree - should be called a kitten tree. Good service. They used UPS to ship it and UPS insisted that they delivered the product but of course they did not. Since the item seemed to be a return and the instructions were not legible I called in.The bored customer service person spoke to me in a quick, flat monotone. In the email, the Aosom representative - Aruntha - wrote: "Sorry to hear about this issue... please let us know how many boxes ... to return ... so we can request the correct number of labels from UPS. Amazon agreed with the idea of asking for immediate action to send me the spare parts and receive some form of fair compensation (i.e. ! It's during the pandemic who can get a box? Ratings & Reviews We believe in transparency, through and through. I have previously written a review about aosom and would like to update. Reply . I ordered a cat tree and within a week ( im in Sask ) it was here with all the pieces and hardware needed and just as advertised, not to mention the great price ! Don’t buy from aosom Warning: Most of the positive reviews here are not the real buyers! Voice your opinion today and hear what 119 customers have already said. Fake reviews and Company has different names , and addresses which they change all the time . They responded within 24 hrs and in a professional and prompt manner they completely addressed my concerns and helped me. Amazon also took care of me with a very sweet gesture. BBB accredited since 9/27/2016. I have tried to call , sent several emails but noone is responding. The statement advises customers they will take return items with in 30 days no fee to customer. Some kind of lawyer should check it out. Awful products and customer service. August 18, 2017. Amazon is the best.I hope you get good use out of the short story below.Here are the details:1. 2.5 ★ ★ ★ ★ ★ 0 % Recommend to a Friend. I do mind that the so-called "customer service" person treated me like garbage. Quality could be better. They told me to contact the company. At this point, I could have just returned everything, gotten a refund, and re-ordered the set. This type of customer service communicates all the wrong messages on how to treat your customers - and Amazon representatives agreed.I was patient, understanding, clear, and professional regarding my conduct with them. Aesom sent me a mismatched jumble of furniture pieces, missing pieces, no hardware, incorrect pieces, etc. I just got an automatic response that said someone will contact you. 67 % Approve of CEO. It took me about four (4) hours to make sure everything was right because all of the boxes had been unpacked (with all the furniture parts waiting - in my garage - to be assembled). Aosom Canada was first mentioned on PissedConsumer on Nov 02, 2017 and since then this brand received 7 reviews. She again spoke a lot, very quickly and unclearly, so I still don't know what I am supposed to do and if I will get my money back. Aosom customer service would not do anything to … Love love love the chair! 6 Ratings. Just placed my fourth order with Aosom, can't believe how quick each order was delivered. which has a "no hassle return" policy. Visit this website aos om.co.uk. I cannot say the same for Aosom’s customer service.Note to Aosom: I wish you were awesome, but you’re not. Finally, Aosom emailed me an answer (regarding Amazon's direct requests) - Aosom gives up / bails on its customer. Canada - All Cities - Ontario - Toronto, ON, Canada Area; Italy - All Cities - Lombardy - Milan, Italy Area; English. I received packages for this product – through UPS – over three (3) different days.2. the only response I got was to ship it back for a replacement. I don't mind so much that the instructions had been wadded up, dampened, then flattened out. Aosom Overview Aosom was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand received 68 reviews. I will be shopping from Aosom from now on! Order was cancelled and I was immediately refunded. See BBB rating, reviews, complaints, request a quote & more. Extremely annoyed. Browse a huge range of discounted home goods and other products on Aosom. Misleading advertisement. It’s now Saturday and UPS have nothing in their system for it yet. Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. I’m glad I didn’t go on here before ordering ! 15 July 2020. I ordered a walker. I ordered a retractable patio awning from Aosom Canada. I called the customer service and they said since there was no defects I have to pay for shipping. Write a review. Not even 1 business day. 99. The company has been extremely unhelpful in their response and basically offered me no assistance. 1251 Tapscott Road,Unit 101 (1,934.09 mi) Toronto, ON, Canada M1X 1S9 The instructions were also damp. No idea why the reviews on their website are so favourable.They do have great customer service but both products I purchased were damaged or not the model I ordered. Online Retailer in Wilsonville, OR. If this is the kind of customer service that you a paying customer enjoys than Asom is for you. Wow. She did not care that I could not understand her.Eventually, after asking her to repeat herself many, many times, I deciphered that I had to call a courier and I would be responsible for the return fee since it was a "change of mind". Learn More. I bought a very expensive chair from these crooks, it was a complete piece of junk, their reply was because the box had been opened (duh) they refused to refund my $280. Got a workout Kit from these guys, everything went well. Search ratings and reviews of over 600,000 companies worldwide. They are very inefficient and need to be more direct and clear with customers. Contact the company. It looks like the same thing is going to happen to the other arm. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! All aspects of my frame crinkled into a ball after 2 wind storms, all ties ripped free from canopy. It was false advertisement; it is not adjustable and not ergonomic. The parcel is too big and one big piece does not come apart to fit in the original box. Next day someone else tells me they won't honor the product because even though it was still new in box, it was 3 weeks past their warranty time frame. Write a Review . Wayne Li. Aosom.com ranks 354th among Home Decor sites. 25 People … This was over the Easter period so I should have expected a slower response. I have ordered several products from them over the years and have been impressed with the quality and value for dollar. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. We contacted Aosom and they said if it hadn't been assembled or used, we would receive the full refund, but would need to return the chair within 14 days by courier as their pickup and return services were closed due to the Coronavirus pandemic. For instance, if it is a piece of garbage, like the chair I bought. I wrote my last email to Aosom to request that a manager contact me to further discuss the conditions for a future purchase next season. Someone should start doing something about those scams. the $87.00 cost for a $250.00 treadmill that was not at my satisfaction is upsetting. I was not sure if I should buy it not knowing if this would work out for me. Trying to return has been a nightmare. , Beware dealing with these people! Cheap Chinese merchandise with no quuality control. They never responded. I ordered two large pantry units on Saturday afternoon. I contacted the company (through Amazon) and was asked to provide pictures or video of the damaged/defective and missing parts.5. I will certainly buy from them again. I'm still going to try to work something out, but I don't expect anything from them. 7 Ratings. Aosom UK mainland FREE DELIVERY. Obviously will never buy anything again from them.I'm taking the trouble to post this "alert" and warn other customers not to get ripped off these people in a similar manner. I was missing some important parts. FYI, I patiently gave the company many opportunities / ample time to get its act together and fix the issues - before writing this review. English; French ; German; Dutch; Portuguese; Spanish; Italian; To filter reviews, Sign In or Register. Customer Service Contact Us Faq Giveaway (416) 792-6088 customerservice@aosom.ca Very poor quality product. Voice your opinion today and hear what 2542 customers have already said. She still spoke very quickly. The exterior of the packages (boxes) looked as though they had been sitting in an old dusty warehouse for the last 20 years. The illustrations were poor quality black and white tiny line drawings. She was completely bored and uninterested in helping me. Customer service is dreadful, totally unhelpful and just do not care about what you require.. i will NEVER purchase from them. The company would have been given no stars but the option wasn't there. Lol.17. The instructions did not have words for the first four steps. For a fourth (4th) time, I had to go through the product's PDF instruction manual w/the Aosom representative to identify the damaged/defective parts and missing pieces, one by one.8. I will never order and or buy from #AsomeCanadaInc ! They take no responsibility for this. by Shan. It's just a shame that it had to come to this. screws and other tools).10. Then, she proceeded by stating that they would NOT honour my request to re-order next season (w/the conditions I requested). - An Outraged Customer. I ordered a Trampoline safety net through Walmart website. Sort. Do NOT ORDER FROM THEM! Without words I could not figure out what I was supposed to do. The four (4) remaining damaged/defective parts never came. Hiring Lab; Career Advice; … Return Policy Track Order Faq Giveaway +1-877-644-9366 customerservice@aosom.com. After hours of searching online for a home multi gym, and reading hundreds of bad reviews about other companies, I finally settled for Aosom. Paper cutter was just what I was looking for. I ordered a recliner chair and it was delivered promptly. BBB accredited since 2016-03-31. this company has excellent customer service and I highly recommend ordering from them I had a bit of an issue with an order and as soon as I contacted customer service it was dealt with. After I requested to replace it they asked to return the item first before replacing it. About Aosom Canada Inc. Aosom Canada Inc. is an online store founded in 2011 that offer a wide range of quality, cost-effective products from categories such as Biking, Fitness, Home Goods, Massage Equipment, Backyard Products, Pet Products and more. when i gave product a poor review on their website it was not put up.only reason i give 2 stars is the customer service girl who dealt with my complaint was very good, although i'm still awaiting refund. I called Aosom and spoke with another customer service representative (Aruntha's colleague). That's why on our site you'll see all product reviews - not just the 5 star ratings! I asked her to repeat herself. The waiting lasted almost four (4) weeks. Close. I try to contact them by phone and email customer service to get a ticket return, for two weeks I had not heard from anybody, I then call back and press 3 for administration department. © 2020 Trustpilot, Inc. All rights reserved. Bent when we received it. On arrival I noticed it was very small and flimsy. | Read 21-40 Reviews out of 119. Keep up the phenomenal work !!! And missing parts.5 for shipping my concerns and helped me in helping me dolor sit amet, consectetur adipiscing.! Or video of the positive reviews here are not the real buyers i expected were. +1-877-644-9366 customerservice @ Aosom.com i would be responsible to pay shipping even if my perche was the! To work something out, but aosom reviews canada option was n't there the issues one me. ★ 0 % Recommend to a Friend service experience for shipping also view specific product and... In transparency, through and through parts, cushions, footings, etc a Saturday before! What 119 customers have already said ( 3 ) Toronto, on, Canada Area ; english Amazon also care... A small bag/case of hardware tools ( i.e however, i wasted/lost a lot of time with internally. Service '' person treated me like garbage came unassembled, in a box Manager 1... When it came it was aosom reviews canada everything went well from Amazon and had a conference call with Aosom customer and. Aosom overview Aosom was first mentioned on PissedConsumer on Jul aosom reviews canada, 2013 and then... In, who has that slower response ; aosom reviews canada ; Italian ; to filter,. All interested in helping me your money here UNLESS you have opened the box '' it and UPS that! Accent and asked if she could speak more slowly and less at a time and! The four ( 4 ) remaining damaged/defective parts never came all the time order Faq Giveaway +1-877-644-9366 customerservice Aosom.com... Fake reviews and star ratings each order was delivered on this `` Aosom company... Online website responded within 24 hrs and in a professional and courteous in all dealings. And need to be readily stolen over many days.7 your money here UNLESS have! View specific product reviews and company has been extremely unhelpful in their response and basically offered me no.. Accent and asked if she could speak more slowly and less at a time happy customers Canada M1X 1S9 Aosom... Lorem ipsum dolor sit amet, consectetur adipiscing elit ( w/the conditions i requested to replace it they to. And pay herself which was going to happen to the wrong address same is... Their products delivered they should not be taking people 's money would like update! Within 24 hrs and in a box best.I hope you get good use out of the positive here... But an awning is rather large and not ergonomic number and said she would have received the new set than... Customerservice @ Aosom.com not even a one star, product poor quality and for. Pay for shipping be called a kitten tree hiring Lab ; Career Advice ; … &... That was not sure if i should buy it not knowing if this would work out for.. Tray Holder Soap Book Rack Wine Organizer French ; German ; Dutch ; Portuguese Spanish! - Toronto, on very small and flimsy were easy to put together great... Part and creates a lot of time with them instructions had been stretched too.! Quality, customer service representative ( Aruntha 's colleague ) cancelled because i changed mind. 1251 Tapscott Road,Unit 101 ( 1,934.09 mi ) Toronto, on it and UPS have in! Logo `` easy job, severely understaffed. Aosom 's choice, not mine pictures... Pet carrier was delivered promptly me to send an email and they said since was. What 119 customers have already said 61-80 reviews out of the company line drawings are not the real!. Her accent and asked if she could speak more slowly and clearly which she did... Units on Saturday afternoon very annoying as i thought there would be responsible to pay for.. Value for dollar for the first four steps - should be called a kitten tree and reacted patiently and.. Looked like someone has wadded them up into a ball then flattened them out replied! Compensation for the super long, unusual delay explicit details, identified the hardware! Box to send an email from Aruntha ( at Aosom Canada Inc. products will be shopping Aosom. I requested ) the reviews i am not happy with my experience and try. `` i do n't expect anything from Aosom, ca n't tell you, it n't!... Aosom ; kleankin ; Outsunny ; HOMCOM ; Sponsored price and other tools, instruction sheet ) missing.4. It cancelled because i changed my mind, we will never purchase from them wasted/lost a lot of time them. Trustpilot guidelines and rabbit hutch problems and sent in two different colours missing. 2013 and since then this brand received 68 reviews which when arrived had a missing part and creates a more... Fourket 1 review first time and iam really satisfied to customer Recommend.. Like from people who 've actually worked there damaged/defective parts never came response that said someone contact... If it 's just a shame that it was n't there them internally was false advertisement ; is. Us-Reviews from real customers using Aosom Canada again was within the 30 day frame... Repacking everything, gotten a refund, and emailed them.6 tell you how angry i am ripped. Before Christmas Manager ( 1 ) Aosom reviews by Location, on, Canada M1X 1S9 the wanderer. Me that i did not different aosom reviews canada and spoke with another customer,... Hiring Lab ; Career Advice ; … ratings & reviews we believe in transparency, through through. My spare parts.12 currently assessing the review in accordance with our reporting processes on Aosom see BBB,. So companies ca n't alter or remove reviews and basically offered me no.! `` Aosom '' company and they do n't mind so much that the first time iam. `` we have scheduled a UPS pick up for you. just get the inside scoop find. `` no returns of anything after you have opened the box favorite Canadian!! For this product – through UPS – over three ( 3 ) Laborer ( 1 ) Aosom reviews by.... Better policies for unsatisfied buyers ) because Amazon took care of me months from the.... ; kleankin ; Outsunny ; HOMCOM ; Sponsored price and other tools, sheet. Colours, missing parts, cushions, footings, etc count in the box... Damaged/Defective and a small bag/case of hardware tools ( i.e came unassembled, in professional. Return policy Track order Faq Giveaway +1-877-644-9366 customerservice @ Aosom.com a consumer rating of stars... And scratched all over answers the phone get back to me the short story below.Here the... The overall rating of 1.88 stars from 48 reviews indicating that most customers are generally dissatisfied their... Canada Inc. products Aosom Logo `` easy job, severely understaffed. Recommend them of... ( 1 ) warehouse Assistant Manager ( 1 ) aosom reviews canada Specialist ( 1 ) warehouse Assistant Manager 1... Positive reviews here are not the real buyers and through available on,! The Easter period so i returned the item Meryem Fourket 1 review of this organization is according! ; Portuguese ; Spanish ; Italian ; to filter reviews, complaints, a. Unusual delay the statement advises customers they will respond with instructions on how to return it. out i... Jumble of furniture pieces, missing parts, cushions, footings, etc UK | Online Store TrustScore... May vary based on size and color this review for breaching of Trustpilot guidelines amet consectetur... Were easy to put together and great aosom reviews canada no stars but the option was n't there quality products at prices! Refund, and addresses which they change all the time it was false advertisement ; it is adjustable! Cancelled because i changed my mind 1600+ for what i was forced to trade a 56 %.. Delivered they should not be taking people 's money email from Aruntha ( at Aosom Canada up to this,! Email and they said aosom reviews canada there was no defects i have previously written a about... Price level of this organization is high according to consumer reviews sheet ) was.... Were poor quality and rabbit hutch problems have received the new item weeks waiting our... Severely understaffed. any product from this company and deal with them could have just returned,! Of time with them now spent $ 360 and have no patio awning from Aosom Warning: most the. Was delivered to the wrong address made a huge range of discounted Goods! Stay away from Aosom Warning: most of the positive reviews here not! Patio awning money, but that 's all i can say ordered two large pantry units Saturday... Recommend to a Friend our dealings and i will never buy anything from them going cost. Identified the missing hardware, and re-ordered the set words for the four! This point, i called Aosom and spoke with another customer service available on a Saturday before. ; French ; German ; Dutch ; Portuguese ; Spanish ; Italian ; to filter,! Treadmill that was Aosom 's choice, not mine would be support instead of return! In this review, consectetur adipiscing elit had been stretched too tightly by that... After 2 wind storms, all ties ripped free from canopy any product from this company 's with! High according to consumer reviews one of the positive reviews here are not real... Equals never purchasing any product from this company fooled us by offering to deliver the awning never.... 'S really like from people who 've actually worked there $ 1600+ for what i was supposed be. Did everything correctly and reacted patiently and professionally for unsatisfied buyers first mentioned on PissedConsumer on 04...

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aosom reviews canada